CUSTOMERLINK:
Inbound Sales/Service
Maximize every opportunity. CustomerLink’s inside sales expertise and multilingual capabilities ensure your direct mail campaigns are a success. Our inbound sales representatives maximize every encounter with a potential customer. CustomerLink’s conversion rate/closing percentage is one of the highest in the industry. We answer your potential customers' questions in a knowledgeable manner and we sell them your products.
High-quality sales representatives. Our inbound sales representatives are hired for their ability to upsell in a way that enhances the customer relationships. When our inbound sales representatives sell, your customers know exactly what they are buying. Our churn rates are low; our customer retention rates are high. That’s the CustomerLink advantage.
CustomerLink has sold a variety of residential and commercial programs including:
- Energy Management
(Load Control)
- Natural Gas Sales
- Renewable Energy
(Green Power)
- Line Protection
- Lead Generation
- Sales
- Water Heater Leasing
- Spanish Speaking Programs
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A mid-size call center. CustomerLink is big enough to handle large call volumes, yet small enough to offer customized service to seamlessly integrate your systems with ours. CustomerLink can handle all your inbound sales calls, or we can help you manage your call peaks and valleys in a professional, customer-focused manner.
Inbound sales statistics. Our inbound statistics say it all. CustomerLink answers 80 percent of its calls within 20 seconds or less. Our call abandon rate is less than 5 percent, and our clients enjoy some of the highest conversion rates in the industry. We are here to receive calls and sell your products and services 24/7 all year long.
If you have questions about Inbound Sales Programs, contact us!
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