CUSTOMERLINK:
Pharmaceutical Call Center
Pharmaceutical Business Support CustomerLink’s call center supports the pharmaceutical industry with superior Market Research and Customer Care solutions. Whether it’s pharmaceutical clinical trial programs, pharmaceutical direct to patient response, processing consumer information and literature requests, pharmaceutical sample requests, pharmaceutical sample distribution or pharmaceutical teledetailing, CustomerLink supports your customers/patients/clients and your in-house operated call center. We are here managing your program 24/7 all year long.
Experience Counts. CustomerLink’s CEO has 28 years of sales and marketing leadership experience in the Pharmaceutical, Durable Medical Goods, and Managed Care industries; for companies such as Crest, Wyeth, Rhone-Poulenc, and Pfizer. CustomerLink has supplied quality sales and service to demanding utilities, health care service providers and pharmaceutical companies since 1988. We are a specialized call center organization with the pharmaceutical industry as one of our core niches.
CustomerLink successfully manages the following pharmaceutical call center programs in pharmaceutical and health care settings:
- Pharmaceutical Direct to Patient Response Solutions
- Customer Care Solutions
- Pharmaceutical Clinical Trial Programs
- Processing Consumer Information
- Pharmaceutical Literature Requests
- Sample Requests
|
- Pharmaceutical Sample Distribution
- Tele Detailing
- Direct to Patient Marketing
- Custom Products and Services
- Pharmaceutical Patient Information Notification
- Pharmaceutical Market Research Activities
|
Focus on Delivering Quality Service for the pharmaceutical and health care related fields; CustomerLink's staff supplies you with unmatched knowledge in pharmaceutical sales and support for the pharmaceutical industry. Our combination of call center representatives, technology and many years of experience in the health care and pharmaceutical fields will result in a customized solution for you and your customers/patients/clients.
HIPAA Compliant Call Center. CustomerLink’s call center is located in secure facilities, with computer systems that are redundant and HIPAA compliant. Our personnel are experienced and have the right routines for working within the pharmaceutical industry and all appropriate personnel have participated in extensive HIPAA training.
If you have questions about Pharmaceutical Call Center Programs, contact us!
|
